Account Verification at Casino Epoca
Casino Epoca checks player accounts after login when it needs to confirm identity, age, or payment details. The process starts when a player opens the account area and submits the requested documents through the verification form or support channel.
Verification is required before the first withdrawal. The casino also asks for documents if the registration details do not match the payment method, if the account shows unusual activity, or if the player changes personal data such as name, address, or payment information.
- ID: A valid passport, national ID card, or driving licence. The document must show the full name, date of birth, photo, and expiry date.
- Address: A recent utility bill, bank statement, or official government letter dated within the last three months. The document must show the full name and residential address.
- Payment proof: A photo or screenshot of the bank card used for deposits, or a statement from an e-wallet or bank account if the casino asks for payment confirmation.
Casino Epoca can also request a selfie holding the ID, mainly when the details need extra confirmation. If the submitted files are unclear, expired, or cropped, the casino rejects them and asks for a new upload.
| Document Type |
Purpose |
Common Requirement |
| ID document |
Confirms identity and age |
Full name, photo, birth date |
| Proof of address |
Confirms residence |
Issued within 3 months |
| Payment proof |
Confirms ownership of the payment method |
Matches the deposit method |
The review is finished after the casino approves all files and the account status changes to verified. After that, withdrawals move forward without another document check unless the account details change again.